Last updated: 5 August 2026
FloraPetroleum (“FloraPetroleum”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal data collected through www.florapetroleum.com. This Privacy Policy explains what information we collect, how and why we use it, how long we retain it, and the rights available to you.
1. Data Controller
For personal data processed through this website, FloraPetroleum acts as the data controller. Privacy enquiries and requests may be sent to info@florapetroleum.com.
2. Personal Data We Collect
Depending on how you use the website, we may collect:
- Contact and identity information: name, company name, email address, telephone number and any details you include in a message or quotation request.
- Business enquiry information: requested products, specifications, quantities, delivery destination and other commercial details you voluntarily provide.
- Technical information: IP address, browser type, device type, operating system, referring pages, access times and basic website activity recorded by hosting, security or analytics systems.
- Cookie and preference information: data stored through necessary cookies and, where enabled with the required consent, analytics or preference cookies.
Please do not submit sensitive personal data or confidential information that is not necessary for your enquiry.
3. How We Collect Data
We collect information when you complete a contact form, request a quotation, communicate with us by email, telephone or WhatsApp, or browse the website. Some technical data may be collected automatically by the website, hosting provider, security services and cookie technologies.
4. Purposes and Legal Bases
We may process personal data to:
- respond to enquiries and prepare or manage quotations;
- take steps requested before entering into a contract and perform contractual obligations;
- communicate about products, logistics, documentation and business opportunities;
- operate, secure, maintain and improve the website;
- prevent fraud, abuse and technical incidents;
- comply with accounting, tax, customs, sanctions, trade and other legal obligations;
- establish, exercise or defend legal claims; and
- send marketing communications where you have consented or where otherwise permitted by applicable law.
The legal basis may be your consent, steps taken at your request before a contract, performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and protecting our business, provided those interests do not override your rights.
5. Contact Forms and FormSubmit
The website may use FormSubmit to transmit contact-form submissions to info@florapetroleum.com. Information entered in a form is transmitted through FormSubmit’s infrastructure and may be processed outside your country. Do not send unnecessary sensitive or confidential information through the form. You may contact us directly by email if you prefer.
6. Cookies and Similar Technologies
The website may use strictly necessary cookies for security, language preferences, form functionality and core website operation. Optional analytics, performance or marketing technologies should be used only where permitted by law and, when required, after your consent. You can control or delete cookies through your browser settings, although disabling necessary cookies may affect website functions.
7. Sharing of Personal Data
We may share relevant data only when necessary with:
- website hosting, maintenance, email, form-processing, security and IT service providers;
- professional advisers, auditors, insurers and financial institutions;
- logistics providers, suppliers or business partners involved in responding to an authorised commercial request;
- public authorities, courts or regulators where disclosure is legally required; and
- a successor organisation in connection with a merger, reorganisation or transfer of business, subject to appropriate safeguards.
We do not sell personal data.
8. International Data Transfers
Our business and service providers may operate in Türkiye and other countries. Where personal data is transferred internationally, we take reasonable steps to use lawful transfer mechanisms and appropriate contractual, organisational and technical safeguards as required by applicable data-protection law.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described above, including responding to enquiries, maintaining business records, meeting legal obligations and resolving disputes. Retention periods depend on the type of record, the nature of the relationship and applicable legal requirements. Data that is no longer required is deleted or anonymised where reasonably practicable.
10. Data Security
We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or misuse. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
11. Your Privacy Rights
Subject to applicable law, including the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU/UK General Data Protection Regulation, you may have the right to:
- ask whether and how your personal data is processed;
- request access to or a copy of your personal data;
- request correction of inaccurate or incomplete data;
- request deletion, destruction, anonymisation or restriction of processing;
- object to processing based on legitimate interests or to direct marketing;
- withdraw consent at any time, without affecting prior lawful processing;
- request data portability where applicable; and
- complain to the competent data-protection authority.
To exercise a right, email info@florapetroleum.com. We may request reasonable information to verify your identity and protect your data before responding.
12. Third-Party Links
The website may contain links to third-party websites or communication services. Their privacy practices are governed by their own policies, and FloraPetroleum is not responsible for third-party content or processing.
13. Children’s Privacy
This website is intended for business users and is not directed to children. We do not knowingly collect personal data from children through the website.
14. Changes to This Policy
We may update this Privacy Policy when our services, technologies or legal obligations change. The revised version will be posted on this page with an updated date.
15. Contact
For privacy questions, requests or complaints, contact:
FloraPetroleum
Istanbul, Türkiye
Email: info@florapetroleum.com